{"id":137,"date":"2017-11-28T08:28:53","date_gmt":"2017-11-28T08:28:53","guid":{"rendered":"http:\/\/demo2.drfuri.com\/martfury12\/?page_id=137"},"modified":"2026-03-20T04:22:15","modified_gmt":"2026-03-20T04:22:15","slug":"faqs","status":"publish","type":"page","link":"https:\/\/86v86.com\/fr\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"137\" class=\"elementor elementor-137\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ee9a1f5 e-flex e-con-boxed e-con e-parent\" data-id=\"ee9a1f5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-877b7d7 elementor-widget elementor-widget-heading\" data-id=\"877b7d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequently Asked Questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9136065 e-flex e-con-boxed e-con e-parent\" data-id=\"9136065\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d0799a6 elementor-widget elementor-widget-html\" data-id=\"d0799a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>\r\n    :root {\r\n        --primary: #0071df;\r\n        --primary-dark: #0056b3;\r\n        --primary-light: #4d9df5;\r\n        --primary-extra-light: #e6f2ff;\r\n        --text-dark: #1a2b3c;\r\n        --text-medium: #4a5a6a;\r\n        --text-light: #6c7a8a;\r\n        --background: #f9fbfe;\r\n        --card-bg: #ffffff;\r\n        --border-color: #d1e0ff;\r\n        --border-radius: 12px;\r\n        --box-shadow: 0 5px 20px rgba(0, 113, 223, 0.08);\r\n    }\r\n\r\n    * {\r\n        margin: 0;\r\n        padding: 0;\r\n        box-sizing: border-box;\r\n    }\r\n\r\n    body {\r\n        font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', 'Roboto', 'Oxygen', 'Ubuntu', sans-serif;\r\n        line-height: 1.8;\r\n        color: var(--text-dark);\r\n        background-color: var(--background);\r\n        font-size: 1.1rem;\r\n    }\r\n\r\n    .container {\r\n        max-width: 1200px;\r\n        margin: 0 auto;\r\n        padding: 40px 20px;\r\n    }\r\n\r\n    \/* FAQ\u4e3b\u5bb9\u5668 *\/\r\n    .faq-container {\r\n        background: var(--card-bg);\r\n        border-radius: var(--border-radius);\r\n        padding: 60px;\r\n        box-shadow: var(--box-shadow);\r\n        border: 1px solid var(--border-color);\r\n    }\r\n\r\n    \/* \u6807\u9898\u6837\u5f0f *\/\r\n    .faq-header {\r\n        text-align: center;\r\n        margin-bottom: 50px;\r\n        padding-bottom: 20px;\r\n        border-bottom: 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color: var(--primary-dark);\r\n        font-weight: 700;\r\n        margin-right: 10px;\r\n        font-size: 1.5rem;\r\n    }\r\n\r\n    .faq-answer {\r\n        font-size: 1.1rem;\r\n        color: var(--text-medium);\r\n        line-height: 1.8;\r\n        padding-left: 30px;\r\n    }\r\n\r\n    .faq-list {\r\n        list-style: none;\r\n        margin: 15px 0 10px 20px;\r\n    }\r\n\r\n    .faq-list li {\r\n        position: relative;\r\n        padding-left: 24px;\r\n        margin-bottom: 8px;\r\n    }\r\n\r\n    .faq-list li::before {\r\n        content: \"\u2022\";\r\n        position: absolute;\r\n        left: 0;\r\n        color: var(--primary);\r\n        font-size: 1.5rem;\r\n        font-weight: bold;\r\n        line-height: 1;\r\n    }\r\n\r\n    \/* \u8054\u7cfb\u90ae\u7bb1\u6837\u5f0f *\/\r\n    .email-link {\r\n        color: var(--primary);\r\n        text-decoration: none;\r\n        font-weight: 600;\r\n        transition: all 0.3s ease;\r\n    }\r\n\r\n    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{\r\n            padding: 20px 15px;\r\n        }\r\n    }\r\n<\/style>\r\n\r\n<div class=\"container\">\r\n    <div class=\"faq-container\">\r\n        <div class=\"faq-header\">\r\n            <h1 class=\"faq-title\">Answers to the most common questions about our wholesale products, orders, shipping, and services<\/h1>\r\n                   <\/div>\r\n\r\n        <!-- FAQ Item 1 -->\r\n        <div class=\"faq-item\">\r\n            <h3 class=\"faq-question\">What is the minimum order quantity (MOQ)?<\/h3>\r\n            <div class=\"faq-answer\">\r\n                <p>Our website operates as a wholesale B2B platform. The minimum total order quantity is 100 pieces per order, which can be mixed across different products, sizes, and colors.<\/p>\r\n            <\/div>\r\n        <\/div>\r\n\r\n        <!-- FAQ Item 2 -->\r\n        <div class=\"faq-item\">\r\n            <h3 class=\"faq-question\">Can I mix different products in one order?<\/h3>\r\n            <div class=\"faq-answer\">\r\n                <p>Yes. You can mix different products, styles, sizes, and colors in one order as long as the total quantity reaches the MOQ requirement.<\/p>\r\n            <\/div>\r\n        <\/div>\r\n\r\n        <!-- FAQ Item 3 -->\r\n        <div class=\"faq-item\">\r\n            <h3 class=\"faq-question\">Do you provide worldwide shipping?<\/h3>\r\n            <div class=\"faq-answer\">\r\n                <p>Yes. We ship products worldwide through our trusted international logistics partners.<\/p>\r\n            <\/div>\r\n        <\/div>\r\n\r\n        <!-- FAQ Item 4 -->\r\n        <div class=\"faq-item\">\r\n            <h3 class=\"faq-question\">How long does shipping take?<\/h3>\r\n            <div class=\"faq-answer\">\r\n                <p>Estimated shipping time depends on the destination country. Typical delivery timeframes are as follows:<\/p>\r\n                <ul class=\"faq-list\">\r\n                    <li>Express shipping: 5\u201310 business days<\/li>\r\n                    <li>Standard shipping: 10\u201320 business days<\/li>\r\n                <\/ul>\r\n            <\/div>\r\n        <\/div>\r\n\r\n        <!-- FAQ Item 5 -->\r\n        <div class=\"faq-item\">\r\n            <h3 class=\"faq-question\">What payment methods do you accept?<\/h3>\r\n            <div class=\"faq-answer\">\r\n                <p>We accept multiple secure payment methods including:<\/p>\r\n                <ul class=\"faq-list\">\r\n                    <li>Credit Card<\/li>\r\n                    <li>Debit Card<\/li>\r\n                    <li>International Payment Gateways<\/li>\r\n                    <li>Other online payment methods supported by our website<\/li>\r\n                <\/ul>\r\n            <\/div>\r\n        <\/div>\r\n\r\n        <!-- FAQ Item 6 -->\r\n        <div class=\"faq-item\">\r\n            <h3 class=\"faq-question\">Can I request custom products?<\/h3>\r\n            <div class=\"faq-answer\">\r\n                <p>Yes. We support custom manufacturing and private label (OEM\/ODM) services for bulk orders. Please contact our team to discuss your specific custom requirements.<\/p>\r\n            <\/div>\r\n        <\/div>\r\n\r\n        <!-- FAQ Item 7 -->\r\n        <div class=\"faq-item\">\r\n            <h3 class=\"faq-question\">What should I do if the product is damaged?<\/h3>\r\n            <div class=\"faq-answer\">\r\n                <p>If your order arrives damaged or defective, please contact us within 7 days after delivery. To process your claim, please provide the following information:<\/p>\r\n                <ul class=\"faq-list\">\r\n                    <li>Order number<\/li>\r\n                    <li>Photos of the damaged product<\/li>\r\n                    <li>Detailed description of the issue<\/li>\r\n                <\/ul>\r\n                <p>Our support team will assist you with a replacement or refund based on the situation.<\/p>\r\n            <\/div>\r\n        <\/div>\r\n\r\n        <!-- FAQ Item 8 -->\r\n        <div class=\"faq-item\">\r\n            <h3 class=\"faq-question\">Can I return the products?<\/h3>\r\n            <div class=\"faq-answer\">\r\n                <p>Yes, returns are accepted for defective or incorrectly shipped products. Returned products must meet the following criteria:<\/p>\r\n                <ul class=\"faq-list\">\r\n                    <li>Unused and in original condition<\/li>\r\n                    <li>Retained in original packaging<\/li>\r\n                    <li>Reported within 7 days of delivery<\/li>\r\n                <\/ul>\r\n            <\/div>\r\n        <\/div>\r\n\r\n        <!-- FAQ Item 9 -->\r\n        <div class=\"faq-item\">\r\n            <h3 class=\"faq-question\">How can I contact your team?<\/h3>\r\n            <div class=\"faq-answer\">\r\n                <p>If you have any questions or inquiries, please contact us at the following email addresses:<\/p>\r\n                <div class=\"contact-group\">\r\n                    <span class=\"contact-label\">Sales Inquiry:<\/span> \r\n                    <a href=\"mailto:sales@zendaosanctum.com\" class=\"email-link\">sales@zendaosanctum.com<\/a>\r\n                <\/div>\r\n                <div class=\"contact-group\">\r\n                    <span class=\"contact-label\">Customer Support:<\/span> \r\n                    <a href=\"mailto:support@zendaosanctum.com\" class=\"email-link\">support@zendaosanctum.com<\/a>\r\n                <\/div>\r\n                <div class=\"contact-group\">\r\n                    <span class=\"contact-label\">Wholesale Cooperation:<\/span> \r\n                    <a href=\"mailto:wholesale@zendaosanctum.com\" class=\"email-link\">wholesale@zendaosanctum.com<\/a>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n\r\n        <!-- FAQ Item 10 -->\r\n        <div class=\"faq-item\">\r\n            <h3 class=\"faq-question\">Do you offer discounts for large orders?<\/h3>\r\n            <div class=\"faq-answer\">\r\n                <p>Yes. We offer volume-based pricing discounts for larger quantity orders. Please contact our sales team to get a custom quotation based on your specific order requirements.<\/p>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions Answers to the most common q&hellip;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-137","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/86v86.com\/fr\/wp-json\/wp\/v2\/pages\/137","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/86v86.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/86v86.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/86v86.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/86v86.com\/fr\/wp-json\/wp\/v2\/comments?post=137"}],"version-history":[{"count":3,"href":"https:\/\/86v86.com\/fr\/wp-json\/wp\/v2\/pages\/137\/revisions"}],"predecessor-version":[{"id":4916,"href":"https:\/\/86v86.com\/fr\/wp-json\/wp\/v2\/pages\/137\/revisions\/4916"}],"wp:attachment":[{"href":"https:\/\/86v86.com\/fr\/wp-json\/wp\/v2\/media?parent=137"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}